Terneuzen, the Netherlands – 9 February 2024
Omniboost, the leader in data unification for the hospitality industry, has been recognized by Strawberry (formerly Nordic Choice Hotels) for its exceptional role in transforming PMS-to-accounting integrations. In a recent "Core Customer, Core Problem" interview, Jarle Hagen from Strawberry shared invaluable insights into how Omniboost's solutions, in partnership with Mews, have revolutionized their operations, emphasizing Omniboost’s efficiency, streamlined processes, and proactive support.
Why Strawberry Chose Omniboost and Mews
Faced with an end-of-life Property Management System (PMS) and the need for seamless integration with other critical systems, Strawberry sought a new partner to help update and modernize their tech stack. The goal was to ensure effective data unification across all systems while addressing potential inefficiencies and avoiding service gaps, particularly for franchisees not on the Shared Service Center (SSC). This integration was essential to avoid developing internal solutions or finding alternative partners, ensuring efficient financial management. Strawberry chose Omniboost and Mews for their innovative approach to integration, which not only facilitated a smooth transition to the new PMS but also ensured the seamless flow of data between all connected systems. This comprehensive integration was vital for maintaining high standards of operational efficiency and financial accuracy across Strawberry’s extensive hotel portfolio.
Omniboost and Mews’ Unique Value
Jarle highlighted that what truly set Omniboost and Mews apart from its competitors is its blend of cutting-edge technology and dedicated customer support. The collaboration effectively addressed Strawberry’s complex requirements, ensuring that all data flowed seamlessly between systems, enhancing both financial management and overall operational processes. Whether dealing with routine data synchronization or addressing unexpected integration issues, Omniboost’s and Mews’ proactive and attentive support has been pivotal. The ability to solve problems swiftly and effectively, regardless of their origin, has reinforced Omniboost and Mews’ value as an indispensable partner for Strawberry during this crucial transition.
Customer Experience and Feedback
The partnership between Omniboost, Mews and Strawberry has been marked by consistently high levels of satisfaction. Strawberry has benefited from the commitment of both Omniboost and Mews to delivering excellent service, with the team always ready to troubleshoot and resolve issues as they arise. Looking to the future, Omniboost and Mews are working closely with Strawberry to explore further enhancements, such as refining integration logging and expanding self-service capabilities. These improvements will continue to empower Strawberry’s internal teams and contribute to even greater operational autonomy.
Empowering Hospitality Businesses
Omniboost, in partnership with Mews, is committed to empowering hotels, restaurants, and other hospitality businesses with the tools and services they need to streamline operations, drive data intelligence, and unlock new avenues for growth. By setting new standards for efficiency and precision, Omniboost and Mews are helping hospitality leaders like Strawberry stay ahead in a rapidly evolving industry.
About Mews
Mews is a leading cloud-based property management system that automates operations and enhances guest experiences for hotels, hostels, and apartment rentals. With a focus on innovation and user-friendly interfaces, Mews helps properties of all sizes streamline their operations and integrate seamlessly with other hospitality technologies.
About Strawberry
Strawberry, with over 200 hotels in the Nordic region, is committed to delivering exceptional guest experiences while pursuing sustainable growth. The company’s innovative approach to hospitality has made it a leader in the industry, with a strong focus on quality, service, and environmental responsibility.
About Omniboost
Omniboost is the data unification platform for hospitality. We deliver seamless connectivity, actionable insights, data security and efficiency that empower entire tech stacks. Together with partners, hoteliers, restaurateurs, and management companies, we simplify data through connectivity, turning complexity into clarity with KPIs, visualizations, and a single source of truth.
In today’s hospitality landscape, the biggest challenge is data silos. Our mission is to break them down through unification and automation. With 8500+ active integrations across 85+ countries, we are trusted by both independent operators and global enterprise brands across the globe. Omniboost isn’t just an integration provider, we’re your partner in true data unification.
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